Common Questions about LabelGlow

Everything you need to know about syncing your team’s Google Contacts.

General Information

LabelGlow is a service that syncs your master contact list into each team member’s native Google Contacts using labels as dynamic groups. Contacts appear directly in their existing iPhone, Android, and Gmail apps, so your team never has to share logins or install a new address book.

LabelGlow is built for teams that need a shared, always‑up‑to‑date contact directory across Google Workspace accounts. Typical customers include sales and support teams, agencies, nonprofits, and organizations that manage shared clients, suppliers, or member lists in Google Contacts.

LabelGlow connects to your master contact list, then writes those contacts into each authorized user’s Google Contacts using labels like “Sales Team” or “Project Alpha.” When you add, edit, or remove contacts in the master list, LabelGlow updates or removes them automatically on every synced account.

No. LabelGlow works with the native Google Contacts infrastructure. Your team keeps using their existing devices and apps – Gmail, iPhone, Android, and Google Contacts on the web. Contacts simply appear under the correct labels and stay in sync in the background.

Any device or app that reads from Google Contacts is supported, including iPhone, Android, Gmail, Google Contacts on the web, and most email clients connected to Google Workspace. If contacts show in Google Contacts for that account, they will typically work with LabelGlow sync.

Yes! Our LabelGlow Cloud solution is fully hosted and requires zero technical setup. Simply log into your dashboard, connect your master list, and invite your users. It’s the fastest way to get your team synced without worrying about hosting.

Plans, Pricing & Limits

No. LabelGlow works seamlessly with both free @gmail.com accounts and professional Google Workspace accounts. (Note: For free @gmail.com accounts, we highly recommend our Cloud solution to skip the Google Cloud API setup process.)

Our plans are based on “Synced Users” (people who authorize the service to manage their contacts):

  • LabelGlow Basic: Up to 10 Synced Users.

  • LabelGlow Pro: Up to 25 Synced Users.

  • LabelGlow Business: Up to 50 Synced Users.

  • LabelGlow Enterprise: Up to 100 Synced Users.

No. There are no limits on the size of your master contact list. Whether you are syncing ten contacts or ten thousand, LabelGlow efficiently pushes them to your team. You only choose a plan based on the number of Synced Users (your team members receiving the contacts).

Yes. You can group contacts into labels such as “Sales Team,” “Executives,” or “Support Only” and choose which users receive each label. Team members only see the contacts assigned to them via labels, not your entire master list or private contacts.

  • User Limits: Basic is for small teams (up to 10), while Pro+ plans support larger organizations. 

  • Automation: Pro+ include Automatic Daily Syncs for “set it and forget it” convenience. Basic plans require manual sync initiation.

  • Administration: Pro+ feature a Sync Audit Log and allow contacts management directly from the dashboard.

  • Coming Soon (Pro+): Live Google Sheets Sync and Advanced Label Filtering.

Yes, we do! You can download the free WordPress standalone LabelGlow plugin from the WordPress plugin repository. The free version is limited to one synced user and 50 contacts. All plans are annual and include updates and support. If you let an annual license expire, the plugin will stop functioning. You can upgrade your license at any time and just pay the difference.

Technical & Security

  • LabelGlow for WordPress: Yes. A one-time, 10-minute setup inside your Google Cloud account is required to give you full ownership of the connection. We provide a detailed guide for this.

  • LabelGlow Cloud: No. We handle all API configuration and verification for you. Start syncing in minutes without touching the Google Cloud Console.

LabelGlow uses secure, permission‑based access to your Google Workspace accounts and only syncs the contacts you configure. It is designed to avoid risky practices like shared logins or ad‑hoc CSV exports, so teams can share contacts without exposing an entire mailbox or account.

Troubleshoot

This means the “Authorized redirect URI” in your Google Cloud Console is incorrect. It must be exactly ‘https://your-domain.com/wp-admin/admin-post.php?action=labelglow_oauth_callback’. Check for typos, http vs https, and trailing slashes.

This almost always means the ‘/vendor/’ folder is missing. Please ensure that the ‘vendor’ folder was included in your ZIP file when you uploaded the plugin.

This is normal. The script is designed to handle this. It will automatically pause and retry the operation. Simply let the script continue running. It will heal itself.

  1. Log in to Cloudflare.

  2. Go to Rules -> Page Rules.

  3. Click Create Page Rule.

  4. URL: *yourdomain.com/wp-admin/admin-post.php* (This matches your sync URL).

  5. Settings:

    • Cache Level: Bypass

    • Disable Performance

  6. Click Save and Deploy.

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