Terms of Service for LabelGlow

Last Updated: October 2025

1. Agreement to Terms

Welcome to LabelGlow. These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you,” “your,” or “user”), and LabelGlow (“we,” “us,” or “our”), concerning your access to and use of our services. Our services include the hosted “LabelGlow Cloud” solution and the self-hosted “LabelGlow for WordPress” plugin (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these terms, you are expressly prohibited from using the Service and you must discontinue use immediately.

2. Description of the Service

LabelGlow is a service that provides tools to synchronize a master contact list (such as a CSV file or Google Sheet) to the Google Contacts of multiple authorized end-users. The Service’s primary feature is its ability to sync contact group labels, enabling dynamic team communication within the Google ecosystem.

3. Accounts and Registration

To use the Service, you may be required to register for an account. You agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your account.

4. User Responsibilities and Acceptable Use

As a user of the Service, you agree to the following:

  • You affirm that you have the necessary rights and permissions to manage and distribute the contact information contained in your master list.

  • You are solely responsible for obtaining consent from your end-users before authorizing their accounts to be synced by the Service.

  • You will not use the Service for any unlawful purpose, including but not limited to the distribution of spam or unsolicited communications.

  • You will not attempt to decompile, reverse-engineer, or otherwise attempt to discover the source code of the Service.

  • You are responsible for the accuracy and legality of the data you provide to be synced.

5. Fees, Payment, and Licensing

Access to the Service is provided on a paid basis.

  • 5.1 LabelGlow Cloud: Our hosted solution is offered on a subscription basis. Fees will be billed in advance on a recurring, periodic basis (such as monthly or annually). Subscriptions will automatically renew at the end of each billing cycle unless canceled by you. All fees are non-refundable except as required by law. We reserve the right to change our subscription fees upon 30 days’ notice to you.

  • 5.2 LabelGlow for WordPress: Our self-hosted plugin is provided via a license key. A valid and active license key grants you access to plugin updates and technical support for the term specified at the time of purchase. Each license is valid for use on a specific number of websites as defined by the license tier.

6. Intellectual Property

We retain all right, title, and interest in and to the Service, including all underlying software, technology, and branding. These Terms do not grant you any rights to our trademarks or intellectual property except for the limited right to use the Service as permitted herein. You retain all ownership rights to the contact data you provide.

7. Third-Party Services (Google)

The Service is fundamentally dependent on the Google People API. As such:

  • You acknowledge that LabelGlow is not a Google product and is not endorsed by Google.

  • You must comply with Google’s own Terms of Service when using your Google Account with our Service.

  • The availability and functionality of the Service may be affected by changes to Google’s APIs or policies. We are not liable for any loss of service or functionality resulting from actions taken by Google.

8. Termination

  • 8.1 Termination by You (LabelGlow for WordPress): If you are using our self-hosted plugin, you may terminate your use of the Service at any time by deactivating and deleting the plugin from your WordPress site. You may also choose to deactivate your license key from your account dashboard on our website to prevent future renewals.

  • 8.2 Termination by You (LabelGlow Cloud): If you are a subscriber to our hosted Cloud service, you may terminate your account and cancel your subscription at any time. You can initiate the cancellation process through the billing or account settings section of your user dashboard. Your cancellation will take effect at the end of your current paid billing cycle. Please note that we do not offer prorated refunds for the remainder of a billing period.

  • 8.3 Termination by Us: We reserve the right, at our sole discretion, to suspend or terminate your account and access to the Service, with or without notice, if you are in breach of these Terms. We may also suspend or terminate the Service in cases of non-payment of fees.

  • 8.4 Effect of Termination: Upon termination, your right to use the Service will cease immediately. For LabelGlow Cloud accounts, your master contact list and all associated user authorization tokens will be scheduled for deletion from our systems. For all users, we will handle data deletion as described in our Privacy Policy.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LABELGLOW BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM THE USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after such changes become effective constitutes your agreement to the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Israel, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at: info@labelglow.com

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